Convert is able to support its customer from the project development, setting the preliminary and executive phase in agreement with its technical team, providing a logistics expert and the necessary know-how for the best technical and also documentary preparation.
study and support in specifications development
support in defining technical needs and details
working together with technical and R&D department
setting in joint planning with the customer
participation of a project dedicated Convert Logistic Expert
all technical deployment support in structural custom need design
Convert support services also play a role in all implementation steps, supervising every construction steps, from laying of foundations to the final quality control and commissioning, with dedicated managers and engineers.
supply of video and print version of explanation tools
specific training of customer designated personnel
specific control on pole ramming or foundations phase
on-site training for every installations phases
on site installation supervising and quality-control
general on site support and troubleshooting
a project dedicated Convert Project Manager
an dedicated Erection Manager on site
any support along all the logistics chain
Once installation is completed, Convert manages every aspect of the tracker functionality and integration with the other technologies of photovoltaic plant, from personnel training to quality control, providing also the IT support.
personnel training on commissioning and quality control
quality-control run on site by Convert engineers
on site technical support as hardware and software troubleshooting
Operation & Manteinance
Operation & Maintenance Convert after sales service, is the best guarantee for the tracker system: ensuring a longer service life, the maximum energy production and the return of investment in the planned time.
specific tools for Operation & Maintenance
customer personnel training on O&M basics
direct intervention with Convert personnel for Operation & Maintenance